The customer portal software we make is safe and secure. We ensure that it conforms to the highest security standards. It will comprise security and authentication features like encryption, Secure Sockets Layer (SSL), Password Expiration Policies, or Single Sign-on.
Getting new customers and retaining existing ones is critical for your business. Take the right step and provide your customers with a seamless self-service and support experience with a scalable customer portal software solution.
Improve Customer retention! Provide Customers with seamless self-service and support experience!
Benefits of Customer portal software
Things you can acheive having a customer portal software:
- Allow customers to get quick and direct contact with your company.
- Integrate the portal with your mobile or web applications or ERP or CRM system.
- Enable customers to view the status of their orders or generate whatever reports they require.
- Create records of all customer orders with a detailed breakdown of costs.
- Reduce queries of customers and free-up customer service time.
- Easily manage events and meetings through an events calendar.
- Easily transfer information between integrated apps in real-time.
- Share, store, and edit files and documents.
- Get a searchable database for all the information you need.
- Get detailed management reporting.
- Message clients securely.
- Automate email notifications.
- Provide a single access point for company information.
- Obtain more customer satisfaction.
- Download or preview data records or files.
Our process
1. Requirements analysis
First, our team will sit down with you to understand your niche, business processes, values, expectations, and the needs of your customers. Every industry is different and every organization has its own process and its own customer portal.
2. Design
Our team will design a customer portal solution focusing on the visual design, your brand identity, and the user experience of the portal. Our software will be mobile-friendly and enable your customers to use it on the go from anywhere.
3. Prototype
We will create a prototype before making the final one. This helps us receive feedback from you, your stakeholders, and end-users. This helps us to identify potential problems with the design and usability thereby enabling us to delive the best.
3. Prototype
Our expert developers, well-versed in the latest technologies like HTML5, Bootstrap, Javascript, PHP, Python, and .NET, kickstart the project to develop high-quality software that meets your specifications for producing the best customer portal software.
4. Implementation
We ensure that the software is free of bugs and errors and check if it meets the standardized quality specifications.
5. Testing
Your feedback will enable us to incorporate essential improvements and deliver the best final outcome. We will work as your partner to build intelligent and intuitive software that will empower your business to achieve your objectives.
Let us examine your business needs and provide a bespoke database solution written exclusively for you that will reduce costs, improve your overall efficiency, and boost your business growth.
Our development team will identify your current and future challenges to develop a bespoke system that meets your expectations and supports your growth. Security for your information is a top priority for us and we ensure full compliance with security standards.
6. Maintenance
We collaborate with you to improve, modify, and update the software whenever you need to thereby enhancing your customer experience.
We always strive to determine the most effective way to meet your expectations. Our team has in-depth experience developing software for industries like healthcare, real-estate, education, finance, insurance, travel and hospitality, and more. We provide solutions that are viable for your business.